Smiling Rock Perth

Great service. Bought some artificial grass in two separate transactions. Both times the manager was extremely helpful and accommodating in getting the rolls into my car.Price was best in town after hunting around for a while. And they actually have stock, unlike many others who have to order it in for you.Thank you!

The selection of rocks, pebbles, and slabs at Smiling Rock is amazing. And the prices are unmatched. We purchased some beautiful travertine slabs along with boxes of rocks...and then were back the next day as Mom wanted more. The rocks are beautiful and every time it rains, or if they get wet, the beautiful colors shine through and make the garden look amazing. They also have a beautiful selection of wall cladding in all kinds of textures and materials, large paving stones in irregular shapes, and artificial turf in different colors and thickness. (And if you’re into terrariums/paludariums/aquariums they also sell some great small pieces of stone and fossilised wood by the kilo. Beautiful stuff!)Both the Manager and his storeman were very helpful, happy, and kind. They asked about our garden and what we were doing, and the Manager helped us pick the artificial turf that would be best for our yard. They’ve remembered us each time we’ve been back and have asked how the products we purchased suited our needs. We try to treat people how we would want to be treated - with respect and empathy. The store yard is not a playground, or a place to bring your kids, in general. It’s a place of business. Some people might take offence to the signage the Owner has been forced to place to remind people of this fact, but we found it perfectly understandable and weren’t at all bothered.We will be on our way back soon for the piece of turf we need! (And probably more rocks. Mom loves her rocks...)

Good range of products and displayed very well

This wonderful place is the hidden gem of Wangara. They provide unmatched prices, extremely friendly and helpful staff, and a wide variety of beautiful pebbles and stones. Strongly recommend if you want to get stuff done quickly without hassle.If Smiling Rock is reading this, you deserve way more customers.

Bought few bags of pebbles/rocks for the front of the house only to find that some of the rocks were breaking apart.Had only put them down about 2/3 months ago. when I went back to smiling rock they denied that it was their rocks or that I had put acid on them. I showed them the transaction to prove it was purchased from them. Then they turn around and said that i have definitely put acid on the rocks. Then I was told that I could go to consumer affairs if I wanted to.

Today our excitement to purchase a lot of stone cladding was turned very sour because of the very bad mannered sale man, who apparently is the supervisor. We just walk away empty handed disappointed. Hey mate, please learn to speak nicely to your customer who needed your help to buy the correct measurements and quantity required.

This is not the first time we have had horrible experince purchasing grass for our clients, the synthetic grass has defects and the colour fades away in 3 months, when we have raised the concern it was supposedly because we installed it incorrectley although our staff are trained and have 10 years+ experience. Very uncooperative and rude.

Staff are very helpful, they helped load a roll of fake grass into my car. I have had a few questions around fake grass and they explained it well and helped me choose the right one. Their price is also very competitive as i have been to a couple of other shops before visiting them.

Got artificial grass installed by my installer July 2021 supplied by Smiling Rock, paid a premium to get the best. When installed showed vertical lines all along the grass. Smiling Rock brushed an area and said it was fine. l have 3 other areas of artificial lawn around my property from previous suppliers, some 15 years old and are better looking than this one. My installer said the lines would disappear with sun/rain etc, 1 year on and still there. Would advise not got lawn from these guys, so much for 7 year warranty.

Recently purchased bluestone pavers from Smiling Rock required for some landscaping. Helpful staff took several photos of the pavers to make sure they were the ones I wanted as I'm located interstate and, whilst there was a slight delay in receiving them (they were busy), overall it was a seamless transaction conducted over the phone/email. The end result looked great!